Community Announcements

Early Beta Registrations: https://forms.gle/opfZ3yk52pRNESLK8

Hey Community Members,Let's talk robo callers. They're a pain and we all get them. I receive some on my personal cell number and I just don't answer. But it's hard when you have a business and answering the phone is important for revenue! You can't just let it go to voicemail.This topic has been brought up on this forum many times and we want to address your concerns. We've been talking with our Legal Team and our Product Team about this issue. We completely understand the frustration as this is an industry-wide issue faced by all.Good news, the Product Team is actively working on a robocall mitigation feature. This will be a feature addition in an upcoming product release. Our goal will be to provide RingCentral users who are receiving unsolicited phone calls with additional on-screen information indicating a suspected robocall. We will post to this thread when the feature is set to be released.Here is some information from our Legal and Privacy Team regarding

Whether Ring central is providing flexibility to push notifications like push woosh ?

In anticipation of Hurricane Dorian, we know the needs of your family and neighbors are your top concern right now. We want you to know the RingCentral team is here and ready to help minimize any impacts to your business communications. If your business has been impacted by the disaster, please call Customer Support at 1-888-898-4591 to let us know how we can help you.You may also check your system status at any time by visiting our Status Site.Rest assured that if you are physically unable to access your office or you are without internet connectivity or electricity, your business communications system will continue to work in the cloud. Please dont put yourself or your employees at risk with unnecessary travel, as you can access your RingCentral service on any computer or mobile device, from anywhere with internet access (or the additional option of a cellular connection when using the RingCentral mobile app).If for any reason you will need to discontinue taking calls during this tim

Hey all! If you missed it this morning, we are running a fun giveaway that will end in just a few hours. So make sure to share your answers soon :) Look forward to learning more about you!

Hey there! We want to get to know you on this awesome day (and everyday, honestly) so we've put together a fun giveaway :)Share a few things with us and win some cool RingCentral Swag!Tell us how you use RingCentral products.Tell us about your team.What area/region are you located?What is your industry?BONUS POINTS: Post a pic from your office/of your team!Leave your details in the comments!We're so excited to get to know you better!P.S. here are the giveaway rules

Hey all!Did you know that we have a magazine? Yep! It's called RingCentral Connection :) You can read the newest edition HERE, which is all about Customer Engagement :)

Hey Community Members!If you haven't already noticed ;) there's now a new public System Status Site available! So if you suspect that there's an outage or if you're experiencing any downtime, this fantastic tool allows users to quickly and easily verify if it's RingCentral related. The public Status Site provides a nice overview with real-time information regarding your service.Now, if you need to see how your account is being affected, simply sign in via the Support Site and you will be able to see a full breakdown of everything as it applies strictly to you :) We're adding more functionality to the Status Site so keep an eye out for changes to come!

We would like to get your feedback on online meetings. Please take this short 5 minute survey to help us improve the online meeting experience.https://www.surveymonkey.com/r/YRGFB8L

Hi Community!Next week the RingCentral University Team will be hosting a webinar that walks you through how to host, schedule, & join a RingCentral Meeting :) Bring your questions!June 13th @ 12pm PT | 3pm ET - register HERE.

Hi all! In case you missed it, here's the webinar for our Q2 release. Thanks RC University Team for getting this up so quickly :)

Hey Denverites!We're hosting our first in-person customer meetup at the RingCentral office in the Denver Tech Area :)Join us for some great conversation, free food & drinks, and collaboration.Below are the details, space is limited so please RSVP HERETheme: Innovation | How do you use RingCentral?When: June 13th from 4-6pmWhere: RingCentral's Denver Office - 8005 S Chester St #200, Centennial, CO 80112Agenda:4:00 PM Introductions and Mingling4:30 PM Meetup Kickoff4:45 PM Roundtable and Networking5:15 PM Product Discussion with Product Manager, Patrick Baird5:30 PM Network Operations Center (NOC) Tour

We are so excited to finally make available to our developer community the new home of our Developer Forums! Our new forums are designed specifically for developer communities, making it easier for developers to share code samples, to seek help from experts, and search past knowledge base articles to achieve our forums' primary objective: to connect developers to the answers they need as quickly as possible.Even though all of the community's content has been successfully migrated to our new site, our job is not done yet. We still have a few tasks before us in order to tidy up and get things exactly where we want them. Below are a few of the changes yet to come.Known Issues1. Redirects. Within the next 24 hours, we will begin redirecting users from the old site to the new one.2. Username cleanup. When migrating users, we created new usernames on behalf of our community members. These usernames have a number of random numbers appended to the end. It is our intention to remove the

RingCentral Innovation team is interested in learning more about your usage of RingCentral Rooms.Today, you can use RingCentral Rooms in two primary ways:Start a scheduled meeting (planned previously by you or someone else)Start an ad-hoc (unplanned) meetingWe are interested in learning which of the two options you use most frequently.Thanks in advance for your feedback!Please share your feedback by clicking on the survey below:https://www.surveymonkey.com/r/HTT99ZS

Hey there!Make sure to register for the webinaryou are most interested in this week :)On April 23rd @ 10 am MST, the team will go over each of our apps and how they can help you streamline communications within your organization :) Register here!_____________________________________________________________Have you always been curious to learn the difference between Call Queues & Ring Groups? But only have time for a quick learning session? No worries! Join us on April 24th @ 12 pm MST. Register here!_____________________________________________________________New to being a RingCentral Admin? Already an Admin but want to learn more? Perfect! On April 25th @ 12 pm MST, the RCU team will be showing Admins some awesome tips and tricks :) Register here!

Hey, Friends!Our Customer Engagement team are planning a series of Virtual Meet-Ups in March in an effort to create a space for you to share your best practices and Business Line Objectives.Our team will be sharing the latest on RingCentral and how we can align to your objectives.If you are an admin/director level customer and work in the FinServ or Healthcare industries, wed love to hear what topics, specific to your industry, youd like to learn more about.Please share your topics below and well do our best to address them. Please note, because of the limited time, we may not be able to cover all your great ideas.Thanks!

Dante E (2/14/2019, 1:12:55 PM) joins the chat. after a few minutes, he asked a question and since I wasn't sure what he meant, I asked "What does that mean" and his response was "What school did you attend for sixth grade? " later he claimed that it was a security question. If this was a security question, I would say something like "before I can provide more information, I need to ask few security questions"... first of all, this was not part of the security questions. I take this as an insult. If Ring Central going to dominate this market, they need to build a better culture and focus on their core values. Ring central claims that their focus is "We drive progress, creativity, and accountability that create great outcomes for our customers."This was definitely not the outcome I was expecting. My problem was not solved and I was rudely insulted. Shame on you Ring Central for having reps like this.

Does RC have a dedicated place where planned software releases are announced for Glip, Phone and Meetings (and even the platforms)? Ideally a blog format (with RSS) that's purely from the product teams and not mixed in with the rest of the RC user community. Some examples below.I'm glad that there's a vibrant user community, and I can't wait to dive in, but I think it makes sense to have a bit of separation to make our admin jobs easier.GSuite Updates BlogCloudflare BlogUniFi Video BlogThanks

Hello Everyone,We have important information to share regarding Apples upcoming Mac Mojave 10.14 operating system update.On September 24, 2018 Apple is releasing an update to its Mac operating system that will impact some functionality of the RingCentral Meetings solution for Mac. We are committed to resolving these issues promptly. Please review our Knowledge Base article for more details.In the meantime, remaining on a prior version of the Mac OS will ensure the best user experience with RingCentral Meetings.Should you have any questions, please click here to contact Global Support.

How can I organize my Glip Team rooms?