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The First Step
December 22, 2021
Solved

How to Change Multiple User Passwords?

  • December 22, 2021
  • 2 replies
  • 662 views

We hire temporary call center users and every year we need to change all of the passwords for 100+ user accounts. Is there a way to automate the password updates without changing one at a time? Maybe import an Excel file with the username and new password? Seems like this is an important admin feature that is missing in this day and age of SOX requirements.

Best answer by Jason160260038

After an hour of searching I finally submitted a help ticket and received an immediate response:

https://support.ringcentral.com/article/Bulk-adding-editing-users-RingCentral-online-account.html

Apparently, there is a Bulk Edit feature that already exists.

2 replies

Jason160260038The First StepAuthorAnswer
The First Step
December 22, 2021

After an hour of searching I finally submitted a help ticket and received an immediate response:

https://support.ringcentral.com/article/Bulk-adding-editing-users-RingCentral-online-account.html

Apparently, there is a Bulk Edit feature that already exists.

BeckyH
Community Manager
Community Manager
December 22, 2021

Thanks for sharing this, @Jason Sigman!