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New Participant
Sep 13, 2021 1:49 PM UTC
Question

Is making an outbound call from MAX in CC included in unavailable time?

Does total unavailable time in the reports include outbound calls?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Sep 13, 2021 3:21 PM UTC

Hi @Nicholas Palmer, Outbound Calls are not included in unavailable time in Reports.