Nice CXone Agent Interface Training Updates Needed

Hi ​@skennedy, 

I’ll check with the team regarding the update timeline for the NICE CXone Agent Interface tutorial and will let you know as soon as I receive an update.

Thank you for your patience!

Hello ​@skennedy, 

I reached out to our RingCentral University team, and due to limited resources, the NICE/InContact training won’t be updated for now.

I know this might not be the answer you were hoping for, but  I’ve passed your feedback along so the team knows this update is important. If anything changes, we’ll be sure to share it.

​@skennedy I’m looking into a solution here. Please hang tough!
 

Hello ​@BeckyH I just wanted to check back in with you and see if you have any update on the training issue?  Thanks and Merry Xmas!

Hey, sorry for the delay - I am in discussion with some internal folks to understand what our next steps are here. 
I promise, it’s still on my radar. 
 

Hello!  Just checking to see if there is any update on this issue?

Thank you, Sean

SEAN. I’m working behind the scenes with the University team. 
Something is coming, but it just hasn’t materialized just yet!

​@skennedy are you still looking for training content? I’ve got a few videos on my YT channel to cover CXA, Max to CXA etc.