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Question

Reporting and Dashboard Tutorial

  • March 29, 2026
  • 2 replies
  • 79 views

Hello there. I’m a new Ring Central Contact Center user and would like to know if there is a robust tutorial on reporting and dashboard building for my center. It’s a bit of a struggle now without direct access to a RingCentral admin. 

2 replies

Mary-Community_Moderator
Community Manager
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Hi ​@Marques Burgess,

 

Welcome to RingCentral Contact Center! 😊 I understand how challenging it can be to get started with reporting and dashboard building without direct admin support.

For more in-depth guidance, I recommend reaching out to your Technical Account Manager, as they can provide tailored assistance and resources specific to your setup. If you already have a contact with your Technical Account Manager, that would be the best next step.

If not, feel free to send me a direct message, and I’ll be happy to help connect you with the right contact.


BeckyH
Community Manager
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  • Community Manager
  • March 30, 2026

Hello there. I’m a new Ring Central Contact Center user and would like to know if there is a robust tutorial on reporting and dashboard building for my center. It’s a bit of a struggle now without direct access to a RingCentral admin. 

Marques, I just want to connect with you here. 
If we can help to facilitate contact with your TAM, please don’t hesitate to reach out to us via DM or at Community.Support@RingCentral.com