System Down

Same. The system has been down all day - both inbound and outbound calls. I cannot reach anyone at RingCentral helpdesk - the number is busy and then disconnects. I cannot open a ticket either. What is going on? This is completely unacceptable!!!

We know how important it is for you to be notified in these situations, especially when it affects your ability to serve your customers. We take this seriously, and our Operations Team and Network Engineers are working diligently to resolve the issue.

To keep you updated on the status of the outage, we’ve created a dedicated thread in the Community where we’re posting real-time updates. 

Check here:

Same here, haven't had service all day, unacceptable, glad their billing systems never have any issues.

Anyone able to get through to “customer service or technical support”? Sat on hold for an hour and then got hung upon.