Developer Platform, APIs, & Integrations

The RingCentral API allows only 99 call logs at one go to be downloaded , is there any way that I can download the entire call log during a period of time of a company in just one go?

Do we have a concept of delivery reports (like read receipts in emails ) in RingCentral ApI's. If so, I would like to integrate the RingCentral SMS API in my C# based program and want to receive delivery reports of the SMS sent . Can I be helped with a sample code where such a case was successfully integrated .

The current RingCentral FAX API allows only to enter the recipient phone number and documents list . I would like to mention the Recipient company name, Recipient name as well . Is there a possibility to enter these fields? If yes, please guide me with tutorials.

Hi,We are facing an issue where the text (SMS) messages sent with Portuguese special characters such as "é","á","ê" via API are not delivered.If we remove the special characters it works like a charm, however, it is very bad to send with them.Any suggestion?

We have a Google script that pulls the call data from out account to analyse call volumes and imports this into our analytics platform, however recently I've been getting the following error.Request failed for https://platform.ringcentral.com returned code 400. Truncated server response: { "error" : "invalid_grant", "errors" : [ { "errorCode" : "OAU-140", "message" : "Invalid resource owner credentials" } ], "error_d... (use muteHttpExceptions option to examine full response). (line 65, file "ringCentralCallsFetch")No passwords have changed so I have no idea why this is happeningfunction FetchRingCentralCalls(opt_dateFrom, opt_dateTo, opt_SendEmailToZoho) {        // Live environment details   var livePhone = "123456678";   //var livePhone = "myemail";   var livePwd = "password"      var liveClientId = "x";   var liveSecret = "x";      var dateFrom

I would like to add Pager Message authorization in my existing SMS , would that be possible ? My app is coded in C# and integrated with RingCentral SMS API

Is there a way to read SMS messages from multiple accounts from one logged in account (i.e. can the admin/superuser log with their credentials to read messages for all of its employees?).

Does RingCentral API provide webhooks ? Custom or standard ? I was unable to find information regarding this , please guide me through.

Can we mark Messages or voicemail as read (or any type of message for that matter) using RingCentral API ?

My basic question is, if we have multiple Extensions in our account, then how to get the details of the Extension or User which got the call. A call can be received by a particular User or Extension, but how to check which User/Extension have done that? Any API which can reflect that?

Can ringcentral integrate with office 365?I didn't find any link or reference on this

I using Ringcentral.Client in .Net, when I authorize, I get refresh token and access token. I using refresh token to get new access token. I work very nice but after 2 hours I can't send any message and I get exception401 (Unauthorized): POST https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/smsBut I still recieve event message inbound from another user send to me in method subciption instant message.I don't understand that. In document, I see refresh token exprire time is 7days, can you explain me about that ?

I am exploring rc api that has password flow type which means username & password required while calling.Trying to call in php sdk here https://github.com/ringcentral/ringcentral-phpAny sample in PHP SDK to implement password flow with username & password to start with?

I have a basic question. If I create an application, how can I implement that api. Can I pass that api to client to evaluate who does not have ringcentral account?

Can we add external contacts to RingCentral contact list ? Would there be any additional charges to make calls, send SMS or fax to these external contacts ?

Hello Everyone,I am able to use RingCentral's GitHub examples in C# from ringcentral-csharp-client-master. But I am still struggling with it.But as of now I can get Inbound calls using:ExtensionCallLogResponse callLogsInBound = await mainAccount.CallLog().List(new { dateFrom = monday.ToString("yyyy-MM-dd"), dateTo = monday.AddDays(5), view = "Detailed", direction = "Inbound" }); How do I read the Legs of the call so I can track the call and who eventually answered the call?

Is it now possible to program / assign speed dial button from the admin panel interface so that it will be the same button for all staff to touch for example 9, to report a scam call?Thanks,Stanhttps://reverd.com/

I am new to coding and need help in archiving call logs .Please guide me with c# code to automatically archive call logs older than 3 days .

Can I port my mobile number to use as a RingCentral toll free number ? Can this be done online via our account ?

I would like to understand that if a user is put on hold & if it's more than 5 mins, the call must drop or the caller must be reminded via notification on his Deskphone about the call !

Hello all,I'm brand new to developing with RingCentral. I've downloaded/unzipped/copied the Platform PHP SDK to our dev server and would like to know how to set up the most basic example I can of connecting and displaying some call log information from our account using our developer sandbox app/credentials.What should my folder structure look like? What variables do I need to be setting and where? Anything else I'll need to get into the environment (ie. MCrypt)?I've read through the API documentation and demo examples, but need more to understand. I apologize if this is basic and/or if it lacks enough information to be answered. Any help would be appreciated to get started.Thanks..

Problem: I am logging in as my user account in production through the api and can not send an SMS from our toll free number. Which account do I need to be logged in as? Our toll free number is assigned to an IVR. We are using a multi-level IVR. I'm guessing I have to log in as the main company number, but will that work since our toll free number isn't the main company number?I'm not super familiar with the user management system in RingCentral which may be why I'm getting turned around here. In the sandbox I'm not able to mimic our prod setup exactly because I can't add a toll free number in the sandbox but that is the number we will be sending from in prod.

I have a routine that extracts data from the call log and injects it into an analytics engine. I came across a record yesterday that confuses me, because it showed up in the call log before the call was completed, and all the data was NOT there. This is a snapshot of the record we saw in the call log (before the call was completed):{     "id": "EZFVGyf7hMo-jUA",     "uri": "https://platform.ringcentral.com/restapi/v1.0/account/1951617020/call-log/EZFVGyf7hMo-jUA?view=Detailed",     "sessionId": "212380520035",     "type": "Voice",     "direction": "Outbound",     "action": "FindMe",     "result": "Busy",     "startTime": "2019-08-06T14:50:24.633Z",     "duration": 0,     "lastModifiedTime": "2019-08-06T14:51:40.840Z",     "transport": "PSTN",     "from": {         &quot

I have a routine that extracts data from the call log and injects it into an analytics engine. I cam across a record yesterday that confuses me, because not all the data appears to be there. This is the record:{     "id": "EZFVGyf7hMo-jUA",     "uri": "https://platform.ringcentral.com/restapi/v1.0/account/1951617020/call-log/EZFVGyf7hMo-jUA?view=Detailed",     "sessionId": "212380520035",     "type": "Voice",     "direction": "Outbound",     "action": "FindMe",     "result": "Busy",     "startTime": "2019-08-06T14:50:24.633Z",     "duration": 0,     "lastModifiedTime": "2019-08-06T14:51:40.840Z",     "transport": "PSTN",     "from": {         "phoneNumber": "+17168511819",         "extensionNumber": null,         "location": null,

ringcentral supports c# sdk and I was trying to find out the way to accept Incoming call in c# sdk.How to develop an c# application that accept Incoming call?