Developer Platform, APIs, & Integrations

I tried adding the subscription and then cancelling it several times. There were no errors. I can see the endpoints in the Analytics showing the GET/POST/PUT/DELETE subscriptions. However, I can still not pass the graduation.

Like others, I'm unable to apply for production due to the Webhook Subscriptions permission. My app's client ID is oQ7ud2BBRzGSbpixpBF1ZQ.

I'm trying to graduate an app for a client. I've hammered the Webhook create, refresh, delete endpoints (at least 50 times) but still I've not met the requirements on the webhook permission.Client id F1IIiF7wQNSv4KtCX3DT1gCan someone take a look for me?Thanks,Zak

Is there a cost to use the Data-API for accessing call recordings or is this included for users on premium and ultimate plan?

Like others, I'm unable to apply for production due to the Webhook Subscriptions permission. My app's client ID is IV5MsiwzSOOhqHsHbS7HjQ.

Hi, we're using the Voice API through the .Net SDK. We'd like to find out how to fetch the user's current set RingOut destination/telephone number. I mean the value that is configured in the RingCentral desktop client (Settings->Phone->Outgoing calls). Is it possible to get this value, please?

Hello,We have an internal number + extension under a corporate account that is shared across multiple users to send outbound SMS so that active case workers can see conversations with external workers. We now want to send some automated outbound messages and wan't those conversations to be sent from the same internal number + ext.When a new API app is created, it auto-assigns the phone extension used for the new app but does not allow that extension to be changed. If the API app is used to send outbound SMS but the "from" field is set to the other account, an error is reported:Parameter [from] value [+1**********] is invalid [Cannot find the phone number which belongs to user]Is there any way to have SMS sent from another number (to fix the issue above) or have the API app username + extension changed to the existing account already being used by case workers?Thanks-

It would be great to have a notification option that could be turned on for when a task is assigned to you.

I just have a quick question about the process of setting up Web Hooks for a new company. Does the first person with an organization that links a ring central account, which then registers a webhook with our integration, does this person need to be an admin? I ask this because an issue I am encountering when testing with our prod credentials is that 'you lack the permissions. please reach out to admin to get the required permissions...', something along those lines.When we distribute this integration, is every company going to need to go through their ring central account and give permissions to all employees? Or is it something that just needs to be done by admin first and that process 'gives the green light' to subsequent employees?Thanks again for all of your time and effort Phong!

Hi,I would like to create a Group MMS where a number from RC would send an MMS to two or more numbers (outside RC) in the US or Canada.That way when the numbers would get the MMS they could chat in the group chat.Is this something that RC supports? Send a MMS to a group of numbers so that they can all chat?Thank you in advance.

Hi, just like many others, I have been unable to satisfy the webhook subscription graduation requirement. I have tried create, read, update, delete and renew. Please see Client Id: 2-ZGmerlTIqI9W7cT8z9SwThank you!

I'm getting a 403 with an error response of "error code: 1010" when trying to refresh an access token through the API. Is the site down? Am I doing something wrong?

I'm using the RingCentral.net SDK. I use basically this code to monitor for my extension's calls:=================string s1 = "/restapi/v1.0/account/{0}/extension/~/presence?detailedTelephonyState=true&sipData=true";

I have been unable to satisfy the webhook subscription graduation requirement. I have tried create, read, update, delete and renew. Please see Client Id: AnI0YZU5QD2XF3hGwkJ3cgThank you!

We have a phone number that I need several users to have access to in order to send text messages from that number. However, if someone were to call that number - it needs to go to a different set of people. I guess I can handle the second part with call handling settings. How do I achieve the first part?

Hi,Just trying to figure out how to meet graduation requirements and I cannot get web hook subscriptions to pass. I read the other threads and followed the recommend get, create, renew, delete method but it is not giving me a pass.Any help would be appreciated. Trying to get this integration approved asap.Thank you

I am new to RingCentral, building a AtoP SMS feature.I am using .NET Core. Downloaded the sample.It compiles all fine. Plugged in the credentials.When I go to sent I getId = 31, Status = Faulted {7}, Method = "{null}", Result = "{Not yet computed}"What is faulted {7}. Is that a credential issue?Thanks

I am a consultant and I am helping a RingCentral customer do a bulk export of all their SMS messages back to March 2016 using the message store export API. I am seeing that if I do 3 or 4 weeks at a time it works, but if I try to do all of it back to 2016, or even just 1 year at a time, I get an immediate "Failed" status back from Get Message Store Report Task.What is the limit for how much I can pull at once? Is there a better way to export and preserve all their SMS messages? They are moving away from RingCentral but need to preserve everything.Also, it seems to time out or cut off transfers whenever the message store zip is larger than about 30mb. Why is that? Is there any way around it? I have tried both with PostMan and Curl and message store export zip downloads stop around 30mb creating an incomplete and corrupt zip file that can't be opened. Exports smaller than 30mb work fine.More info, I believe I am

How can I fetch external number CALL & SMS log in RingCentral API? C# & RingCentral.NetI am using a test account as a Developer admin

I raised my first support case today.However firstly even though I was signed in and showed my name on the submission form, it raised the ticket under a user name rather than my own. :(The other issue i have noticed is the language selection drop down, is changing when the page refreshes and goes back to the USA. I am located in the UK. I then see a message stating somthing went wrong.The browser i am using is MS edge.Thanks for reading.Ian T

Can RC Developers create a setting where the Auto Attendant IVR can send a text to the caller when prompted? Not sure if this belongs here. Thanks!

I make a call then it connects but after a few seconds I am told that "the password it not valid"

Hi Community,Is there a way to get account id without executing RC api?F.ex. to get user extension id one might use Admin Console:Best,Nikolai Chashchin

Hi,Is there a way to add a Commit - callback schedule to a disposition on a call

Hi is there any way to catch all calls to VoiceMail for all users inside our company with super user? /restapi/v1.0/account/~/extension/~/voice