Developer Platform, APIs, & Integrations

Please enable SMS for sandbox account - Phone Number: (802) 448-6681

Hello,I've been working on setting up a Webhook using the Quick Start Guide example for C#, but I've run into a problem with the Validation Token. I don't see anywhere in the quick start guide where the token is referenced, and I've thus far not found anything on the forums for the C# example. My code currently is identical to the example in the guide with the two exceptions being:eventFilters = new[] { "/restapi/v1.0/account/~/telephony/sessions" }deliveryMode = new NotificationDeliveryMode{...}There is no NotificationDeliveryModeRequest in the RingCentral.Net package from what I've been able to find. Should I be using a different package for this, and is that why I have no validation token? Are there additional steps that were not included in the quick start guide? Or is there something that I've missed elsewhere? A

Hi - please enable sms to this sandbox account: 13234309563

Please enable sms for sandbox account number 16503514560

I'm trying to build call performance dashboard using Power BI with RingCentral API data, I'm having developer console account created a APP with my credentials. Now how to get the API data

What should you do when you run into an error like this"In order to call this API endpoint, one of the following permissions [ReadCompanyAnsweringRules] have to be granted to the authorized user."Or something like this"In order to call this API endpoint, one of the following permissions [ReadCompanyCallLog] have to be granted to the authorized user."

Please enable SMS for sandbox account number 3233299443.

I have noticed since the time change in the UK at the weekend the call logs we are exporting from RingCentral are showing one hour behind the current time. If I export a log from RingCentral to CSV the times are correct.What could be causing the log times in the API to be 1 hour slow?

The error calls are still coming from the dev environment. We downloaded the JSON credentials and everything. Client ID: SLHi8WXcQKOpMHRv4XTVww

Starting on 3-11-2023 the text message started having massive failure. Almost all my text messaged that have pictures attached to them or link are failing. Please tell me how to submit a support ticket to the Text Developers?

I'm using a Sandbox application to send faxes. When I receive the fax using my test fax receiver (i.e. faxbetter.com) I see a from name at the top of the page.Where in RingCentral can I set this From Name? My exploration had yielded no success.Received a fax from RingCentral Sandbox app

I added a new user, but they can't send send SMS. It says to contact administrator

I would like use the API to assign a phone number from the "number inventory" to an unassigned extension (or a user). How can this be accomplished?

If we are only using Ring Central for voicemail, do we still have to register for TCR?

App development team to modify how Avaya app links to company address books within 365 and ask that it respects the ‘Hide from global address book’ attribute as it is currently populating addresses to users Avaya application contacts that should be hidden from view.

The URI rcmobile worked for the Ring Central Phone app but does not work for the RC App. Since the RC Phone app is being retired and replaced by the RC App, this rcmobile URI needs to be updated to work correctly with the RC App. This is a critical problem that needs to be addressed. This rcmobile URI allows for third-party apps to call out using Ring Central. This is a big deal.Here is the Ring Central link: https://developers.ringcentral.com/guide/voice/uri-schemeHere is the Cloze link that describes the same code/line that needs to work with the RC App: https://help.cloze.com/help/how-do-i-call-or-text-via-ringcentral-from-clozeThese two lines of code need to work with the RC App STAT!

We have a working API that is getting all of the company call log data and inserting it into a databse. We have discovered some data is missing from the records and I have found the missing data within the legs of the call record.I'm looking for a way to get my C# code to loop through the legs of a call record to find the first To Name.I have set my view = "Detailed" and can Console.WriteLine(response.legs[0].to.name); but that only shows me the to name in the first leg, sometimes this can be null. I can figure out how to get my app to loop through the legs until if finds a value in to.name.Any help is apprecaited.

Hi,I am integrating the RingCentral Embeddable widget to our web app. We want to make & receive calls using the widget. Is there any way to include custom metadata when making a call?According to docs, these are 2 ways how to make a call (working OK for us):1)document.querySelector("#rc-widget-adapter-frame").contentWindow.postMessage({ type: 'rc-adapter-new-call', phoneNumber: `phoneNumber`, toCall: true, }, '*');2)RCAdapter.clickToCall('phoneNumber')We are listening to call events this way:window.addEventListener('message', (e) => { // process e.data })

I have a new account, and have manually provisioned mu Grandstream GRP2612w. I can receive incoming calls but can not make outgoing calls or calls to mobiles. Does anyone know what settings I should check that might be causing this? (and what should I put in the field to correct this)

Hi! I have an API script which creates a new user account and assigns an unused extension to a new user. Since our users come from all over they want a area code that reflects their location. Most of the time the area code requested in not in inventory. I am trying to find a API call to purchase new numbers or exchange existing numbers. Any help would be appriciated.Thanks!

I am looking at this section of the Embeddable Widget "Third Party Service in Widget" documentation. It implies that contact lists should always be synced down to LocalStorage by the widget and documents a /contacts endpoint to do so.

Not able to edit or add new notification in notification plus. Error that comes up is RC Api error Resource parameter (subsciptionID) is not found

Hello, we're trying to send SMS through Ringcentral's API but we get the following error message:Failed to send message: Client error: `POST https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/sms` resulted in a `403 Forbidden` response:{ "errorCode" : "FeatureNotAvailable", "message" : "The requested feature is not available", "errors" : [ { "e (truncated...)The application was previously tested in sandbox and passed all the validation requirements and is now in production. We have also registered our company's campaign with TCR and we got approved 2 days ago, but we still get that "403 forbidden" error. We are using all the production environment credentials. The phone number used for this is: 18004674112

I am working with the library ringcentral-web-phoneand I am trying to use the fromNumber parameter to initialize a call with a specific number, but it only dials with the company number.const session = this.webPhone.userAgent.invite(this.numberValue, { fromNumber: `${this.selectedNumber}`, homeCountryId: "1", // Optional, the value of, });