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Resolving the Error "Your Extension is Not Allowed to Make Outbound Calls"


ByrneReese
Community Manager
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Issue:

You are receiving the error message:

"Your extension is not allowed to make outbound calls with the browser currently, please contact your account representative for an upgrade."

Solution:

This error typically occurs when using WebRTC-based clients, such as the RingCentral Embeddable web phone.

It’s recommended to contact your account representative for an upgrade or to address the permission settings on your extension.

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