App Connect 1.5.1 — Smarter matching, broader access, and more

We’re excited to announce the release of App Connect 1.5.1, packed with new features and improvements to help you log and manage your calls more efficiently across your CRM.

New Features

• Clio Support in Australia
  Good news for our Australian users—App Connect now supports Clio accounts in your region! Canada, Europe, and the UK are next on the roadmap.

• Redtail Category Selection
  You can now select a category for notes logged in Redtail! Admins and users can also define a default category in settings to save time and ensure consistency.

• Call Session ID Logging
  For users who want deeper visibility into call history, you can now log the RingCentral session ID in your CRM. Toggle this feature ON/OFF in your user settings.

Bug Fixes and Improvements

• Developer Mode can now be enabled before connecting to a CRM.

• Fixed a false connected status that appeared in user settings on app launch.

• Bullhorn no longer creates notes with blank "note action" fields. These now show 'pending note' until the call ends.

• Resolved an issue in Clio where duplicate contacts were displayed during contact matching.

• User settings now apply immediately after CRM connection—eliminating confusion about automatic call logging status.

• Bullhorn will no longer suggest linking calls to converted leads, improving contact matching accuracy.

• Fixed an edge case preventing call logging for calls routed through a call queue.

We’re continuing to improve App Connect based on your feedback—thank you for helping us build a better experience. As always, if you have questions or want to request features, reach out to us here!