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The First Step
August 30, 2025
Solved

App Connect Setup

  • August 30, 2025
  • 3 replies
  • 366 views

I’ve installed App Connect and every time I try to complete the setup nothing happens. After the authorization screen nothing happens. Just stuck.

 

Best answer by swmartinez

It worked when i went to the login on app.gohighlevel.com instead of the whitelabel custom domain of the agency I am using.

3 replies

dakong
Community Manager
Community Manager
September 1, 2025

@swmartinez Could you uninstall and reinstall the extension, then follow the setup instructions here?

https://appconnect.labs.ringcentral.com/crm/gohighlevel/

swmartinezThe First StepAuthorAnswer
The First Step
September 1, 2025

It worked when i went to the login on app.gohighlevel.com instead of the whitelabel custom domain of the agency I am using.

The First Step
September 1, 2025

Hi,

 

I can confirm that the correct way to start the login flow is to start at app.gohighlevel.com.

We are working on an update to make it work when you start from your whitelabel domain.