I’ve noticed that my calls are being logged with incorrect times on my calendar. Specifically showing longer duration than the actual call length. Could you advise on how to resolve this issue or point me in the right direction for troubleshooting?
Thanks in advance for your help!
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It is off by hours and minutes. The call will last 20 mins and is logging for hours.
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Next question - is the duration calculated correctly? Meaning, even though the recording stop and start times are off, is the server calculating the duration?
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