Can't connect the GO High Level

​@ceallarivera I have alerted ​@Jeroen from Loyally to chime in when he has a moment. He is in the EU so there is a bit of a delay in responses. 

Hi,

FYI we are in contact via email about this.

Please make sure you followed the exact instruction as mentioned on this page:

https://loyally.eu/ringcentral-app-connect-setup/

I think step 3 is your focus point at this moment. If that does not resolve the issue please check if the GHL login you are using is actualy a member of the GHL sub-account.

You can check the My Staff menu in GHL for this. Please let me know if that works for you.

I can’t connect my GHL it says here “Could not load user information”

Hi,

I just sent a private message please let me know if that works out.

Regards