How to log a call to a case or project in Netsuite?

Forum|Forum|1 year ago
March 4, 2025
5 replies
218 views

Our support and project teams want to log calls to the associated case or project record in Netsuite. Currently, call can only be logged to the contact. Is there a way to associate a call to case or project record?

Thanks,

Mo

netsuite

ByrneReese

Product Manager

@malshibl Logging calls against cases and projects should be possible. Let me talk to the team about that.

M

malshibl

Author

The First Step

That would be amazing! Ok please keep me posted. Thank you

M

malshibl

Author

The First Step

@ByrneReese - I hope you had a fun weekend. Any update on this? Thanks

ByrneReese

Product Manager

@malshibl We are still researching to be honest. Stay tuned.

M

malshibl

Author

The First Step

Ok thank you for the update.

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