NetSuite Connection

Forum|Forum|9 months ago
November 12, 2025
11 replies
451 views

I have a non admin user who cannot connect to the ring central app. I do not have an issue with admin users. I am not receiving any errors, it just will not connect.

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sushilmall

Employee

Hi @lpratte

Thank you for joining the meeting. As discussed, the issue has now been resolved. The problem arose because the subsidiaries' permission was not assigned to the custom role, which caused the connection issues you were experiencing.

Please let us know if you encounter any further issues.

Thank You

Sushil Mall

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