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New Participant
April 6, 2026
Question

SMS Text in/outbound Issues

  • April 6, 2026
  • 6 replies
  • 243 views

Still having issues where SMS capabilities for both in/outbound are not working.

6 replies

New Participant
April 6, 2026

Cannot send sms and calls out are dropping. 

Octavio1495805027
New Participant
April 6, 2026

I am also experiencing SMS issues both inbound and outbound.  I called tech support, and they opened up a support ticket. Apparently, the engineers are aware.

New Participant
April 6, 2026

Can not text 

New Participant
April 6, 2026

Inbound/outbound texts are not going through for us either… This has been a constant issue but today is the worst. Hopefully they can resolve this ASAP. Might be time to switch to Zoom Phone.

New Participant
April 6, 2026

Same here. No outbound texts are being delivered. 

BeckyH
Community Manager
Community Manager
April 7, 2026

Hey, Team - we were having an issue, but it’s been resolved now. 
If you are still having issues, please create a case with Support so they can troubleshoot further.