Why are my Pipedrive calls are not logging?

​@wasteawaywny Let me schedule a troubleshooting session with you. This is very unusual behavior. I will DM you. 

​@wasteawaywny Hey - how are things working for you? Are calls now logging properly after our phone call together?

Hello

We’ve installed the chrome extension and can make calls, however it doesn’t log the call in the deal itself and we’d like a link to the recording

Thanks

​@HitsMistry86 It might be that the authorization became invalid. Please try to auth it again and try. 

Please refer to this for more info: https://appconnect.labs.ringcentral.com/crm/pipedrive/

For me, after I do a fresh install it will work for a week or two, then sign itself out and each rep that uses it needs to reinstall it including the extension all over again, until two weeks later when it signs it out again.

​@sccommander Got it. Let me investigate it. I’ll try and patch it next week in version 1.6.5