Skip to main content
The First Step
October 19, 2020
Question

"errorCode":"SUB-522" "message":"WebHook responds with incorrect HTTP status. HTTP status is 500" "status":"500"

  • October 19, 2020
  • 2 replies
  • 1265 views

While creating webhook from salesforce apex callout or from postman. I am getting same error everytime.

{

"eventFilters": [

"/restapi/v1.0/account/~/extension/~/message-store?type=SMS&direction=Inbound"

],

"deliveryMode": {

"transportType": "WebHook",

"address": "https://aabidlwc-developer-edition.ap16.force.com/services/apexrest/ringcentralwebhook"

}

}


Please help me, I'm trouble with this.

    2 replies

    PhongVu
    Community Manager
    Community Manager
    October 20, 2020

    Where and how do you handle the validationToken?

    Please read this dev guide to learn more how to useRingCentral WebHooks notification.

    The First Step
    October 21, 2020

    I' sending the following parameter in header & body, If I'm wrong please correct me: -

    In header

    Accept : application/json

    Authorization : Bearer MyAccessToken

    Content-Type : application/json

    In Body

    Json Data =>

    {

    "eventFilters": [

    "/restapi/v1.0/account/~/extension/~/message-store?type=SMS&direction=Inbound"

    ],

    "deliveryMode": {

    "transportType": "WebHook",

    "address": "https://aabidlwc-developer-edition.ap16.force.com/services/apexrest/test/v1"

    }

    }


    but it give me 500 error, if I miss something or doing any mistake please correct me.

    Thank you