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August 31, 2020
Question

Salesforce App Integeration - Classic Instructions Not Valid

  • August 31, 2020
  • 1 reply
  • 359 views

Hello,

New to Ring Central. I'm trying to set up the integration for SF and RingCentral in the Admin Portal for RingCentral. The only instructions they provide are for SF Classic, but when following them, I find that the majority of items I need to select are not available (I am a SF admin).


I'm using https://support.ringcentral.com/s/article/9786?language=en_US and step 4, 5, 6, 7 aren't not accessible. Can someone please assist?

    1 reply

    BeckyH
    Community Manager
    Community Manager
    September 1, 2020

    Shannon, thanks for the heads up! We're going to activate our Knowledge Base Team on this and also get you the info you need.

    Hang tough as we work through this!