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The First Step
September 8, 2015
Question

Salesforce - log a call - want to add disposition

  • September 8, 2015
  • 11 replies
  • 4698 views

On the salesforce log a call window (the window that is installed as part of the RingCentral app that is installed in a Salesforce org) - - I need to add an additional field that is on the ActivityHistory record. (That's the record that the window writes to).


My Question is - is there a way to modify this page? Is there a way to write my own custom page? Are there any experts that have been into that portion of integration?


Thanks

11 replies

New Participant
August 14, 2018
I still don't see how we can do this: edit what fields show up in the Dialer when we're calling a contact in Salesforce. Is this not possible anymore? The only fields that display are "Subject, Contact Name, Related To, and Description". Is there a way to change what the default subject line is or be able to add more fields to this screen?