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Jann Mateo
Community Manager
Community Manager
November 6, 2025

Couldn't Make It? Here's What You Missed About Maximizing Your AI Receptionist Webinar!

  • November 6, 2025
  • 14 replies
  • 627 views

Thank you everyone who joined us in the "Maximize Your AI Receptionist: Strategies to Drive Revenue and Efficiency" webinar which is all about the RingCentral AI Receptionist! 

 

We had an outstanding turnout, and the energy in the chat was phenomenal! Your questions about practical implementation, advanced routing scenarios, and future capabilities were truly insightful and kept the conversation lively.

 

For those who joined, we hope you walked away with concrete steps to start transforming your inbound call experience from a cost center into a revenue-driving engine.

 

💡Here are some highlights from the webinar that are to look out for!

 

We understand that not everyone was able to join the webinar. Don’t worry! We’ve prepared the recording and additional resources that will help you in your journey in setting up your AI receptionist!

 

We also have the “AI Receptionist Administrator Onboarding Webinar”. This FREE 1-hour session is designed to solve the initial setup challenges for you, ensuring that you can quickly and easily deploy your AI Receptionist. Join us and let’s get you started with your AI Receptionist!

Register here: AI Receptionist Technical Onboarding (Every Wednesday)

 

💬 Keep the Conversation Going

We had so many great questions during this webinar—thank you! We couldn't get to all of them live and in the chat, but don't worry, we'll post the answers to every question that was missed right here in the comments. If you have any other questions, feel free to drop them down below and we’ll get back to you with the answers.

 

We look forward to connecting with you again soon!

14 replies

Jann Mateo
Community Manager
Community Manager
November 6, 2025

JENNIFER 

Q: Do you enable AI in Call Handling? I thought it was active and it is not enabled when we call the number

A: To assign AIR to handle incoming calls:

  • Go to Call Handling and select AI Receptionist for your inbound call routing.
  • You can assign AIR for business hours, after hours, or under custom rules.

For a quick demo, watch “Customizing your AI Receptionist” and skip to 01:33, where we show how to assign AIR to your company’s call handling.

Jann Mateo
Community Manager
Community Manager
November 6, 2025

Tasha 

Q: In custom rules - does that mean AI answers only if THOSE conditions are met?

A: That’s correct - AIR will only answer calls that match the conditions you’ve defined in your custom rules.

 

Jann Mateo
Community Manager
Community Manager
November 6, 2025

Anonymous

Q: are there demo accounts that we can use for hearing how certain verticals use AIR? as an example a dr office, or real estate that someone professionally built?

A: Yes! You can explore industry examples and hear sample AIR conversations on our AI Receptionist webpage. It’s a great way to see how different businesses are using AIR today.

Jann Mateo
Community Manager
Community Manager
November 6, 2025

Jasmia 

Q: Will users have the capability to add multiple booking options, and will there be functionality to create links to forms or other booking methods?

A: Yes — you can set up multiple appointment types within AI Receptionist by adding different services. For example, you might create different appointment types for consultations or follow-ups. 

 

AI Receptionist can send follow-up links by text — so if you’d like callers to complete an intake form or visit your online booking page, AIR can instantly text them the information they need.