We’ve got some good news from RingCentral University! I’m happy to announce that Using Call Queues for RingEX training is now available. It is a brand new course which is entirely dedicated to this powerful feature!
Mastering your call queues is one of the most effective ways to ensure your customers always have an amazing experience. No more missed opportunities because a well-configured call queue is a total game-changer in making sure every single call reaches the right person, especially when handling high call volumes.
Become a total pro in just about 17 minutes! Learn everything, including:
- What a call queue is: The basics and why they are so essential for your business.
- How to create a call queue: A simple, step-by-step guide to get you started.
- How to configure queue settings: Learn to customize call handling, add music, and set up your queues like a pro!
If you’re now ready to level up your RingEX skills on how to handle calls perfectly, click the link below, and jump right into the course! 👇
After completing the course, please share your #1 tip for managing call queues in the comments below. We'd also like to hear about any difficulties or questions you encountered during the course. Your feedback is valuable to us!