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Jann Mateo
Community Manager
Community Manager
March 3, 2025

Missed Our "What's New in RingEX" February 2025 Webinar? Watch the Replay and Explore Key Resources to Stay Ahead with the Latest Features!

  • March 3, 2025
  • 13 replies
  • 396 views

Thank you to everyone for joining us in a very energetic session of “What’s New in RingEX” highlighting the update for February 2025! It was a lively session with all the questions that we got!

 

Here are some of the things that we’re highlighted in the webinar:

  • Recent announcements from RingCentral
  • New RingEX new features
  • Newest integrations with RingCentral
  • RingCentral AI Receptionist

 

We’re happy that a lot were interested in getting early access for the RingCentral AI Receptionist! Here’s a link where you can learn more about the feature and how to register for the early access: 🚀 Capture Every Opportunity with AI Receptionist - Free Trial Available 🚀
 

We understand that not everyone could attend the webinar—but don’t worry, we’ve got you covered! You can watch the recorded session by registering in the link below or view the presentation deck which will include all features that were highlighted.


Don’t miss out on our upcoming webinar with Byrne Reese! Where he’ll talk more about the Workflow Builder providing its key uses and how you can utilize it in your business communication while answering your burning questions!

Unlocking the Power of Workflow Builder: A Community Webinar with Byrne Reese

 


For any questions that were missed during the webinar, don’t worry we’ll get them to you right down the comment section! If you have any other questions that you would like to be answered, feel free to drop them down below and we’ll get back to you with the answers.

 

13 replies

Jann Mateo
Community Manager
Community Manager
March 11, 2025

Q: I have a co worker who relies on hearing aids and needs closed captions. She can use the closed captions successfully during one-on-one calls, but they do not work when is joins a three-way call. Is there a solution to fix this issue?

A: The feature is currently planned, but no ETA at the moment.

Jann Mateo
Community Manager
Community Manager
March 11, 2025

Q: Do you have Customer Survey Function?

A: Not natively. There is a paid app integration available: https://www.ringcentral.com/apps/postcal.

Jann Mateo
Community Manager
Community Manager
March 11, 2025

Q: How much is AutoReceptionist and is it included in some of the packages? If so what packages include auto-receptionist?

A: RingCentral AI Receptionist is currently an add-on product to RingEX. For the pricing, the first month includes 100 free minutes then any usage beyong the 100 minutes in the first month will be subject to overcharge at $0.20 per minute. For more details regarding the trial and pricing offers, you may reach out to your Account Manager.