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New AIR Pro Lessons Are Live on RingCentral University!

  • June 2, 2026
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Mary-Community_Moderator
Community Manager
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Hey Community Fam! đź‘‹

Ready to level up your AI-driven customer experience? We’ve just dropped four brand-new lessons in the Getting Started with AIR Pro course over at RCU! 🎓

🔍 What’s New:

These quick modules walk admins through building, configuring, and controlling intelligent AI agents:

  • Creating Basic Agents

  • Adding Action Skills (Playbook)

  • Adding Action Skills (Workflow)

  • Adding Policies:

 

Ready to dive in? Start learning on RingCentral University now!