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The First Step
November 6, 2018

New Support Site!

  • November 6, 2018
  • 2 replies
  • 374 views
Hey Everyone! We've recently made an exciting change. As of today, success.ringcentral.com is now support.ringcentral.com

On the new site you will have access to:

YOUR ACCOUNT
Log in to see account information in one place. Quickly view cases, detailed system status, and billing information.

LIVE CHAT
The help you need is only a few clicks away. Just click "Ask RingCentral" to talk to a live support agent.

SIMPLE NAVIGATION
Our easier-to-use Knowledge Base has new product-specific support pages, guides, videos, and downloads.

DYNAMIC CONTENT
Stay up to date on top trending topics in the RingCentral Community and with the latest help articles.

QUICK ANSWERS
Finding what you need is easier than ever with our improved global search.


P.S. Don't forget to update your bookmarks to support.ringcentral.com :)

    2 replies

    New Participant
    December 10, 2025

    Hi, 

     

    I want to report an issue where my staff is not getting sms on two registered phone numbers. I need a help related to it.

    Mary-Community_Moderator
    Community Manager
    Community Manager
    December 10, 2025

    Hi, 

     

    I want to report an issue where my staff is not getting sms on two registered phone numbers. I need a help related to it.

    Hello ​@Hamza

     

    Let me help you out! 😊
    Please send me a DM with your account details and contact information so I can check this further. Thanks!