Thank you to everyone who joined us on July 9, 2026, for the RingCentral Contact Center Unlocked webinar! It was incredible to see so many of you eager to move beyond the "how-to" and dive into the "why" behind high-performance operations.
Here are some highlights from the webinar that are to look out for!
- 26.2 Release Overview
- Engagement Orchestration
- Workforce Empowerment
- Agentic Experience Automation
- Additional Enhancements
If you weren't able to attend, you can view the recording, and the presentation deck with the link below!
- Recording: RingCentral Contact Center Unlocked - July 9, 2026
- Presentation Deck: RingCentral Community: RCCC Unlocked - July 9, 2026
We had so many great questions during the webinar—thank you! We couldn't get to all of them live and in the chat, but don't worry, we'll post the answers to every question that was missed right here in the comments. If you have any other questions, feel free to drop them down below and we’ll get back to you with the answers.