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The First Step
May 11, 2020
Question

Adding user's job title in RingCentral Doesn't Sync with Ring Central Desktop?

  • May 11, 2020
  • 3 replies
  • 285 views

When I add a job title for a user through https://service.ringcentral.com/application/users/, that job title is not added or synced up with the title in the RingCentral desktop app.

3 replies

Participating Frequently
May 11, 2020
that is correct they do not synch just went through this with support. The only way to synch titles is for your users to update their own profiles. This needs to be a feature request.
tcs-itThe First StepAuthor
The First Step
May 11, 2020
Thanks Nate! I'll submit the idea.