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The First Step
June 25, 2019
Question

Anyone having issues with sound?

  • June 25, 2019
  • 2 replies
  • 267 views

A few team members in our queue are reporting issues even after restarting/quitting the desktop app

2 replies

New Participant
June 25, 2019
What kind of issues?  Some of my users were reporting poor call quality.  Inability to hear, dropping sound, crackling on line.  We ended up having to up our bandwidth.  We doubled it, as a matter of fact and all those problems went away.
The First Step
June 25, 2019
Thanks for the tip. I will share with out IT team as well.