App continues to ring when call is answered

Forum|Forum|6 years ago
January 3, 2020
1 reply
269 views

I have call groups set up to receive call simultaneously. The problem i have is even if someone answers the call the other members ring app continues to ring.

ringcentral app

R

robert-incorvaia

The First Step

There is a setting in Call Handling for Users. Try disabling the option to ring the App for at least 30 seconds.

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