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New Participant
May 13, 2020 12:45 PM UTC
Question

attachments won't download

My company often posts attachments (usually pdfs saved on our network) and I have been unable to download them. The box pops up at the bottom of the screen but it will say "0/30Kb, paused". If I go to resume the download, it does nothing. It has only been doing it on my computer. I can open downloads on my phone or other office computers.

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
May 13, 2020 4:40 PM UTC
Hi Matt,

Please check the settings of your computer as you mentioned that it is the only one having issues.