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The First Step
Feb 19, 2019 11:10 PM UTC
Question

Bug: In the new update (10.3.5), need to click "Keypad" before RingCentral phone allows keyboard input

When I am making phone calls. I usually press 0 for operator and things like that. Before the 10.3.5 update, I was able to just press keys on my keyboard to input as a touch tone phone. Now that doesn't work unless I click the "Keypad" button during the call.

2 replies

The First Step
Feb 19, 2019 11:51 PM UTC
Quitting the app and restarting seems to have fixed it. Oops! :D

The First Step
Feb 20, 2019 2:11 PM UTC
Whew! Keep us posted if it happens again :)