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The First Step
June 25, 2020
Question

Bugs in the new GLIP App

Ever since we upgraded clients to the new GLIP app, we've been dealing with a number of annoying bugs in the SW.

  • Scheduling meetings with Outlook does not send the correct meeting time and date to the calendar
  • During video meetings, the main app screen disappears and the app needs to restart to bring it back
  • The ability to do ad-hoc video calls with other co-workers only works a fraction of the time
  • Schedule for video calls does show from time to time. Require restarting the app.

Is anyone else having these problems? I would love to get on a stable release and stay there without the app constantly updating itself.


So far support has not been any kind of help with these issues.

2 replies

The First Step
June 25, 2020
we also experience this issue that during a video meeting, the main app screen disappears and the app needs to reload to bring it back
Mary-Community_Moderator
Community Manager
Community Manager
July 30, 2020
Hi Matt,

Are you using RingCentral Video or RingCentral Meetings?