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New Participant
October 28, 2019
Question

Call forwarding to Cell

  • October 28, 2019
  • 2 replies
  • 715 views

I am out of the office frequently, so I have my calls automatically forwarded to my cell. When I answer from my cell, three out of four times, the other party cannot hear me and hangs up. I can hear them fine. Is there anything I can do to make the forwarding more reliable? In the US and I have ATT for cell service.

2 replies

Participating Frequently
October 28, 2019
Have you tried using the RingCentral mobile app instead of forwarding your calls to your cell?
Employee
October 29, 2019
Does it happen all the time? Or just recently?