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The First Step
August 28, 2019
Question

Call Result is showing "disconnected" even the call was received

  • August 28, 2019
  • 1 reply
  • 464 views

Results from RC on salesforce's task shows disconnected even the call was successfully connected. RC Support can't seem to see the cause of the issue. Anybody else having the same problem? I'ts been working fine until we updated the package to version 6.3


1 reply

Community Manager
September 4, 2019
Hi Nax, 

I haven't heard any additional reports of this particular issue. Are you still experiencing this?