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The First Step
Aug 28, 2019 3:47 PM UTC
Question

Call Result is showing "disconnected" even the call was received

Results from RC on salesforce's task shows disconnected even the call was successfully connected. RC Support can't seem to see the cause of the issue. Anybody else having the same problem? I'ts been working fine until we updated the package to version 6.3


1 reply

Community Manager
Sep 4, 2019 4:03 PM UTC
Hi Nax, 

I haven't heard any additional reports of this particular issue. Are you still experiencing this?