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The First Step
October 11, 2016
Question

Caller can't hear me.

  • October 11, 2016
  • 11 replies
  • 6896 views

Downloaded Ring app to Iphone 6s Plus. When a call comes in the caller can't hear me. I can hear them though. If I push the keypad on phone they hear that on the callers side but cannot hear my voice. Any Ideas?

11 replies

July 30, 2020
Is there a chance you bumped the "mute" button?   Did this happen on just one call?  If it's on all calls, go ahead and try to reinstall the app.

If it continues, test it again using a wifi signal and again using the phones/carriers data signal.  If it works on one but not the other let us know.