Skip to main content
New Participant
Mar 5, 2019 8:47 PM UTC
Question

Caller Contact info is not being saved

Caller Contact info is not being saved.


When I open the Call log on website and click on "Add Contact" for a call- the box opens to enter the information, but it does not save it anymore when I click save.


US

Chrome

PC



2 replies

The First Step
Mar 6, 2019 8:16 PM UTC
Hey CONFIDENTIAL, I followed up with our Product Team about this and it's a known issue that they are working on getting fixed. You can open a case with Support and include JIRA RC-57986 in your notes. This way you will get an email when the issue is resolved. I will also post an update here when more information becomes available

The First Step
Jul 30, 2020 4:09 AM UTC
Hey CONFIDENTIAL, do you receive any type of error message? Could you show me an example of a contact that you're trying to save? I can make this thread private in order to protect any information :)