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New Participant
August 13, 2020
Question

Can I open a hyperlink phone number from a database program directly in ringcentral app?

  • August 13, 2020
  • 1 reply
  • 1570 views

My dental office management program has an option to dial a phone number from within the program. Is it possible to direct the computer to make that call from within my ringcentral app?

    1 reply

    The First Step
    August 13, 2020

    As per below reference "'use callto:' format: in the hyperlink <a href="callto:{{NUMBER}}">{{DISPLAY VALUE}}</a> "

    ref:-

    https://community.ringcentral.com/questions/428/click-to-dial.html

    As per per below link " Users to automatically launch the RingCentral Phone for Desktop to make calls or send faxes by clicking on a telephone or fax number on websites that support call:to, Tel: and fax: protocols. "

    ref: https://support.ringcentral.com/s/article/RingCentral-Phone-Enable-Click-to-Dial-Mac?language=en_US