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New Participant
Apr 16, 2019 8:21 AM UTC
Question

Can't receive calls from Belgium Team

I'm not receiving calls from our Belgium team whereas two other colleagues do, we both have the same setup, when I ring the Belgium number from my mobile the other two colleagues phones ring but not mines, any reasons why this happens?

2 replies

The First Step
Apr 16, 2019 2:50 PM UTC
Make sure your phone is not set to DND (Do Not Disturb).
The First Step
Apr 18, 2019 1:59 PM UTC
Hey Mark Kirton, I would also verify with the admin on your account that you have International dialing permissions for your extension :)