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New Participant
August 13, 2020
Question

Cannot delete voicemails

  • August 13, 2020
  • 2 replies
  • 869 views

I have been unable to delete my messages for over two months and RingCentral Tech has been absolutely worthless. I need someone to delete my voice mails. Here is my case inf:

  • Case Number10857372
  • Created6:50 AM PDT, 06/02/2020

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    August 13, 2020

    Hi Dave,

    I checked on the case number you provided and shows that there is currently a known issue with it. An update will be provided to you once it will be resolved.

    The First Step
    September 18, 2020

    I'm having the same issue. I called and opened up a ticket, but no one has reach out to me yet.
    I'm able to delete the voice mails from my Android app, but not from Windows portal.