Skip to main content
New Participant
July 10, 2020
Question

Cant call other extensions

  • July 10, 2020
  • 1 reply
  • 285 views

wondering if anyone can help


I have 4 extensions all using ring central soft phones. I can call other extensions or transfer calls to other extensions. I remember when I was setting up ring central i set it to not receive calls as they are only used for outbound, and caller ID is set to unknown. Could someone help please

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
July 10, 2020
Hi Jake,

It is the reason why it is not able to receive calls since you set it up that way. It will not exempt internal calls.