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New Participant
Aug 6, 2019 2:17 PM UTC
Question

Changing names on the Cisco IP Phone-SPA525G Side Car

In regard to changing names on the Cisco IP Phone-SPA525G, how do I change staff names on side car. Is this something done on internet? If so, where do I find needed info to log in? Person who created names on side car and was here for phone system set up is no longer with the company. Thank you

1 reply

The First Step
Aug 21, 2019 4:30 PM UTC
Hey Shelly,

The sidecar, which uses Presence, is pulling the information from the User's extension name. This information can be updated by a Super Admin on your account :)