Contact listed as "unknown" on desktop - can that be edited to create a named contact?

Forum|Forum|6 years ago
May 9, 2020
2 replies
797 views

When viewing phone call, text and emails on the desktop app and it displays the number but has contact listed as "unknown" can that be edited there to create a named contact?

contacts

Mary-Community_Moderator

Community Manager

Hi Jennifer,

As of now, there is no option to add contacts on the desktop app. But you can do this on the mobile app.

G

gregory-yaschuk

Participating Frequently

Hi Jennifer,
which desktop app do you use?
RC Phone desktop (Softphone) has such functionality.

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