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The First Step
Jun 5, 2019 10:02 AM UTC
Question

Converting a call to a conference/ call between multiple users

We have a mainly mobile workforce using the Ring Central App (Glip app) on mobile phones in the UK.


We have scenarios where an employee will call an external contractor then need to link other internal employees into the call. At this point the call will become a conference call between multiple parties.


Can anyone tell me how this is possible?

Happy to have callers on hold while more employees are dialled in.


TIA.



2 replies

The First Step
Jul 22, 2019 8:08 AM UTC
Thanks Saadet - can't believe I didn't see that!
The First Step
Jul 30, 2020 4:21 AM UTC
Hi Julie! Sorry for the delay. You can do this on the RC app. Simply click the + button