Solved
Customer Callback request
I would like the option for my clients to push "7" for a callback and instead of having the missed call show up as just a missed call it would show back as a callback requested if they did this.
Answer
November 13, 2020
Hello @nichole-jucksch, apologies! The feature that you are looking for is not available. I suggest posting this to our IDEA hub, and we'll share this with our Product Managers. Thank you!