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The First Step
Dec 9, 2019 4:17 PM UTC
Question

Desktop App Phone answering box disappearing

When using the Ring Central Desktop Application, when the phone rings the answering box disappears quickly, even if the phone is still ringing. How do i fix this?

1 reply

Community Manager
Dec 18, 2019 3:19 PM UTC
Hi Michael, 

Can you confirm what version of the app you're using?