Dial 1 to accept a call on mobile

5 replies
3277 views

When a call comes in on a mobile, we have to dial 1 to accept. Obviously we can't do this when we are driving. Is there a way around this please?

B

bjsvec

The First Step

See if this helps: https://community.ringcentral.com/ringcentral/topics/how-do-i-turn-off-the-press-1-before-connecting...

R

renee-bugbee

The First Step

That link gets this response:

Be patient, you are almost there.

The page you are looking for has moved and we couldn't redirect you. We will fix this, we promise.

In the meantime, use the search box above to search for the content you need. Thank you.

M

mgriffin

New Participant

Was there ever an answer on this question? We are having the same issue. The link for the article is broken.

Joe Cache

RingCentral VIBE Royalty

Sorry Mary - the code is STILL broken as of today (and the Step 6 isn't valid in that article link)

"Never" needs to be an options on this pull-down menu.- it's there for the Direct calls - it can't be that hard to put it there (including working logic ;) ) for the other calls.

This is a really big issue - why is it still not implmented?!?

Who do we need to chat with about this? This is an ERROR, not something for the wish list/ideas.

Mary-Community_Moderator

Community Manager

Hi @Joe Cache, I'll check this with our Product Team.

Be patient, you are almost there.

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