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Question

Downloadable report of User Settings like number of Rings for the user or AI Assistant disabled

  • May 14, 2026
  • 0 replies
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How would I get a downloadable report of all individual user settings in a RingEX Standard environment?  Preferable I would love an Excel report or some other database/report where I could search or query the database for things like:

 

  • Number of Rings per user for desktop app and mobile app
  • List of all users where AI Assistant is enabled
  • I can get a user report but it doesn’t show the above statistics for the user.
  • Kinda looking for a flat file or Excel file of user settings from user hours all the way down to AI Assistant setting.
  • Would that be something that I would have to speak to someone on a developer level or is there a Ring Central API that can pull from the Ring Central User database?