Skip to main content
The First Step
Feb 13, 2019 8:58 PM UTC
Question

False Missed Call Notification in RingCentral App

Has this been fixed yet?

2 replies

Community Manager
Feb 14, 2019 11:41 PM UTC
Hi Benjamin, 

Can you provide a little more background info to your question? Do you have a case number? Thanks! 
The First Step
Feb 15, 2019 3:26 PM UTC
I'm having a hard time believing you don't know the issue I'm talking about! Lol.

This is a very know issue. If there are multiple people in your organization that have phones that ring on incoming calls, and someone besides you answers a call, your Ringcentral app will have a notification (lots of notifications really quickly) that you have a missed call even though that call was legitimately answered (by someone else).