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The First Step
Mar 1, 2019 3:52 PM UTC
Question

From Desktop, recall a sent call

We have a US account with about 32 employees. I have had a request to be able to recall a call once you have transferred it. How do we do this? As the switchboard I use the desktop app but many use the mobile app.

1 reply

The First Step
Jul 30, 2020 4:09 AM UTC
Hey Rene, sounds like you'll want to rely on either a Warm Transfer or the Park Location feature.