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New Participant
Dec 18, 2019 1:38 AM UTC
Question

Hi, is there a way we can identify who's side hung up first?

We are working a report regarding the call hung up by agent.

1 reply

Community Manager
Dec 23, 2019 7:58 PM UTC
Hi John, 

There is a way to tell who hung up if you have Contact Center, but not through the call log.